At bingopuls, your privacy is not an afterthought – it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data bingopuls collects from Filipino players, how we use it, who we share it with, and what rights you have over your own information.
This Privacy Policy applies to all users of the bingopuls website and platform. By registering an account or using any part of the bingopuls service, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the Platform.
Six core privacy principles that guide everything we do with your personal information
All data transmitted between your device and the bingopuls platform is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
bingopuls does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the bingopuls platform and to comply with our legal obligations.
As a Filipino player, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). bingopuls fully complies with RA 10173 and respects your rights to access, correct, and request deletion of your personal data.
bingopuls collects only the personal data that is strictly necessary to provide our services, verify your identity, process payments, and comply with regulatory requirements. We do not collect data beyond what is needed.
bingopuls retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure for regulatory compliance.
In the unlikely event of a data breach affecting your personal information, bingopuls will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with RA 10173.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine data protection regulations, bingopuls is the data controller responsible for the personal information collected through the bingopuls website and platform (collectively, the "Platform").
As data controller, bingopuls determines the purposes and means of processing your personal data. bingopuls has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. You may contact the bingopuls DPO via the support channels described in Section 13 of this Policy.
bingopuls collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals in PHP (₱) |
| Technical Data | IP address, device type, browser, operating system, session data | Platform security, fraud prevention, performance optimization |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
bingopuls does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for identity verification and regulatory compliance purposes.
bingopuls collects personal data through the following means:
bingopuls uses your personal data for the following purposes:
bingopuls processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):
bingopuls does not sell, rent, or trade your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom bingopuls shares personal data are required to process that data in accordance with applicable Philippine data protection law and bingopuls's data protection standards.
The bingopuls Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bingopuls Platform. bingopuls does not use third-party advertising or tracking cookies.
bingopuls implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While bingopuls employs industry-leading security measures, no electronic system is completely immune to risk. You are responsible for maintaining the confidentiality of your bingopuls account credentials. Never share your password with anyone, including bingopuls staff – we will never ask for your password.
bingopuls retains your personal data for the following periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML compliance |
| Financial Transaction Records | 10 years from transaction date | Philippine tax and AML law |
| KYC Documents | 5 years post account closure | PAGCOR / AMLC requirements |
| Customer Support Records | 3 years from last interaction | Dispute resolution / legitimate interest |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical / Log Data | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, bingopuls will securely delete or anonymize your personal data in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by bingopuls:
To exercise any of the above rights, please contact the bingopuls Data Protection Officer via live chat or the contact details in Section 13. bingopuls will respond to all data rights requests within thirty (30) days of receipt.
The bingopuls Platform is strictly intended for persons who are 21 years of age or older. bingopuls does not knowingly collect personal data from individuals under the age of 21. If bingopuls becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and all associated data will be deleted.
If you are a parent or guardian and believe that a minor has registered on the bingopuls Platform, please contact our customer support team immediately via live chat so that we can take prompt action.
bingopuls reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, bingopuls will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this document indicates when the Privacy Policy was most recently revised. The current version of this Privacy Policy is always available on the bingopuls website. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or bingopuls's handling of your personal data, please contact us through the following channels:
For formal complaints regarding bingopuls's data protection practices, you also have the right to contact the National Privacy Commission of the Philippines (NPC) directly. The NPC is the independent regulatory body responsible for enforcing RA 10173 in the Philippines.
Your privacy and security are our top priorities. Join thousands of Filipino players from Manila, Cebu, Davao, Makati, and Quezon City who trust bingopuls for a safe, fair, and exciting gaming experience. 21+ only.
🔞 Must be 21 or older to play. bingopuls promotes responsible gaming.